FAQ

Sizing & Fit

How do I choose a size?
Measure around the widest part of your pet's head. Small fits most cats, kittens & small dogs · Medium fits medium dogs · Large fits large dogs. Still unsure? Email us your pet's breed and head measurement and we'll pick for you.

Will it fit both cats and dogs?
Yes! Every design is made for cats and dogs — just choose the right size.

Comfort & Safety

Is it comfortable?
Very. Each mask is lightweight with open eye and ear cut-outs and a soft, adjustable chin strap. We recommend fun, supervised wear for photos and playtime.

What is it made of?
A premium lightweight shell — durable enough to keep its heroic shape, light enough that your pet barely notices it.

Shipping & Returns

How fast do you ship?
Orders leave our workshop within 1–2 business days. Shipping is free on orders over $50, and you'll get tracking as soon as it's on the way.

What's your return policy?
Every order is backed by our 30-Day Happy-Pet Guarantee. If it's not right, we'll make it right or refund you — just reach out.

Still have questions?

We're pet people and we love to help. Message us any time on our contact page and we'll get back to you fast. 🐾